Terms
Last updated: October 24, 2026
Who we are
These terms apply when you order from Cafe Right Angle on our website, create an account on it or join our rewards program. "We," "us" and "our" mean Cafe Right Angle, the business that makes and sells your order. By placing an order or creating an account, you agree to these terms. Our privacy notice explains how we handle your information.
Our website and online ordering are run for us by Stream, our technology provider. Stream doesn't make, sell or deliver your order and isn't part of your purchase.
Your order
- Placing an order. When you place an order, you offer to buy what's in it, and we accept it when we confirm it by email or on the order page. We may decline or cancel an order, for example if an item has run out, a price shown was wrong, we can't have it ready in time, or the order looks fraudulent. If we cancel an order you paid for, we refund it. An order that isn't paid for within an hour is cancelled.
- Menu and prices. We try to keep our menu, descriptions, photos and prices right, but mistakes happen. Photos show an example of each item. Our prices online may differ from our prices in the store. If we find a price mistake after you order, we'll contact you before going ahead, or cancel the order and refund it.
- What you pay. Before you pay, checkout shows your total, with tax and any fees, tip and discounts. A tip is up to you.
- Ready times. The ready time we give is an estimate, and we may change it, for example when we're busy. You can also schedule an order for a time when we're open, up to 5 days ahead.
- When ordering is paused. Online ordering may be paused at times, for example when we're closed, fully booked or busy, or when our kitchen can't receive orders.
- Your choices and notes. We try to follow the choices and notes you give with each item, but we can't promise every request.
Getting your order
- Pickup: come to the counter and give the name on the order.
If you can't come for your order, call us as soon as you can. We may not be able to keep or refund an order that isn't picked up by the time we close that day.
Allergies and dietary needs
Any allergen or dietary labels on our menu are our own. If you have a food allergy or a dietary need, call us at (703) 645-0288 before you order. Our food is made in a kitchen that may handle common allergens, so we can't promise that any item is free of them.
Paying
You pay when you order, by card, or with Apple Pay, Google Pay or Link where checkout offers them. The charge comes from us, and Stripe processes it for us, so we never see your full card number. If a payment fails or is reversed, we may cancel the order.
Changes, cancellations and refunds
- Changing or cancelling. Online orders can't be changed or cancelled on our website, so call us at (703) 645-0288 as soon as you can. Once we've started making your order, we may not be able to change or cancel it.
- Something wrong or missing. Tell us the same day. We'll make it right by replacing the item or refunding part or all of the order, as we decide and as the law requires.
- Refunds. A refund goes back to the card, bank account or wallet you paid with, and your bank usually takes 5 to 10 business days to show it.
- Questions about a charge. If a charge looks wrong, please contact us first. We can usually fix it faster than your bank.
Promo codes
You can use one promo code per order. A code may need a minimum order, may work only between certain dates or a limited number of times, and may work only once per customer. Codes have no cash value, and we may end a code at any time or refuse one that's being misused.
Rewards program rules
- Joining. Anyone with an account on our website is a member, at no cost. You get 500 punches when you create your account.
- Earning. You earn 100 punches for every $1 of a paid order's subtotal after discounts, before tax, tips and fees, rounded down. Orders earn punches when you're signed in to your account. A guest order earns them once you sign in or create an account with the same email address and confirm it. Each order earns punches only once, and some items may not earn any.
- Levels. Your level depends on the punches you've earned in the last 12 months. Higher levels earn more punches for each dollar, and using punches never lowers your level. Our rewards page shows the levels and what each one gives.
- Using punches. You can trade punches for the rewards on our rewards page. The punches come off your balance right away, and you get a code to enter at checkout, good for one paid order. You can use one reward code and one promo code on an order, and together they can't take off more than its subtotal.
- Refunds. If we refund an order, we take back the punches it earned, in proportion to the refund.
- Expiry. Your punches expire if you don't earn or use any for 12 months.
- Limits. Punches and rewards can only be used at Cafe Right Angle, have no cash value, and can't be sold, transferred or combined between accounts. We may correct your balance if we find a mistake, and remove punches gained by fraud or in breach of these terms.
- Changes. We may change these rules or end the program, and we'll post any change here with a new date.
Your account
- Give correct details, keep your password private, and tell us right away if you think someone else is using your account. You're responsible for orders placed with it.
- You must be at least 13 to create an account, and if you're under 18, a parent or guardian must agree to these terms for you.
- We may suspend or close an account that's used for fraud or abuse, or in breach of these terms. You can ask us to close your account at any time, as our privacy notice explains.
Using our website
Please don't misuse our website: no fake or fraudulent orders, no attempts to get around its security or limits, and no automated tools that copy it or overload it. Our name, logo, photos and menu text belong to us or to the people we license them from. Our website may sometimes be slow or unavailable.
Responsibility
- Ours. We're responsible for the food and service we provide, as the law requires. As far as the law allows, our total responsibility for any claim about an order is limited to what you paid for that order, and we're not responsible for indirect losses.
- Stream's. Stream only provides the technology for our website and ordering, and it isn't responsible for our food, our service or anything we do. As far as the law allows, Stream's total responsibility to you for anything to do with our website is limited to $50, and Stream isn't responsible for indirect losses. Stream may enforce these terms as if it were a party to them.
- What these terms don't limit. Nothing in these terms limits responsibility for illness or injury caused by negligence, for fraud, or for anything else the law doesn't allow to be limited, and nothing in them takes away a right you have under consumer protection law.
Disputes
If you have a problem, please contact us first so we can try to fix it. These terms are governed by the laws of the state where our business is located. You can always bring a claim in small claims court.
Changes to these terms
We may change these terms by posting a new version here with a new date. A change applies to orders placed after it's posted.
Contact us
Call (703) 645-0288 or write to Cafe Right Angle at 8401 Arlington Blvd, Fairfax, VA 22031.